All product being returned for either warranty or repair needs to be accompanied with an RMA (Returned Materials Authorization) number.
Click to view HED's Terms & Conditions.
To request an RMA please fill out the form below or contact our RMA Department directly:
RMA Department email: rma@hedonline.com Direct line: 262.670.5184 Fax: 262.673-9455
Please note that a separate request should be made for each module type. Thank you.
*Name
Title
*Company
*Address 1
Address 2
*City
*State
*Zip Code
Phone
*E-mail
* Module part number
*Qty
*Module Serial number(s)
*Reason for return or description of failure mode
HED is fully committed to providing the highest quality product and we include a 12 month warranty against material or workmanship defects. Our product warranty is provided to the original purchaser, therefore if you are an end-user who has acquired HED product through an OEM, all return requests must be directed through that same OEM.
Thank you for contacting us. An RMA number will be provided to you within 24 hours.
Hydro Electronic Devices, Inc. 2120 Constitution Avenue Hartford, WI 53027
Phone: 262.673.9450 Fax: 262.673.9455