Warranty / Repair Request

All product being returned for either warranty or repair needs to be accompanied with an RMA (Returned Materials Authorization) number.

Click to view HED's Terms & Conditions.

To request an RMA please fill out the form below or contact our RMA Department directly:

RMA Department
email:  rma@hedonline.com
Direct line: 262.670.5184
Fax: 262.673-9455

Please note that a separate request should be made for each module type. Thank you.                                                        





                                                                   *Address 1

                                                                     Address 2



                                                                      *Zip Code   



                                                  * Module part number


                                          *Module Serial number(s) 

 *Reason for return or description of failure mode 


HED is fully committed to providing the highest quality product and we include a 12 month warranty against material or workmanship defects. Our product warranty is provided to the original purchaser, therefore if you are an end-user who has acquired HED product through an OEM, all return requests must be directed through that same OEM.

Contact Us

Hydro Electronic Devices, Inc.
2120 Constitution Avenue
Hartford, WI 53027

Phone: 262.673.9450
Fax: 262.673.9455


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